Legal

SMS Terms &
Conditions

Last updated September 1, 2025 Velocity Freight Solution Inc. · Johnson City, NY
SMS Consent Message Types Frequency Rates Opt-In Opt-Out Help Disclosures

These SMS Terms and Conditions govern the SMS text messaging communications between Velocity Freight Solution Inc. and individuals who have opted in to receive such messages. By checking the SMS consent checkbox on any of our website forms, you agree to these terms.

Your phone number and SMS consent will never be shared with any third party or affiliate for marketing purposes. SMS communications are strictly between you and Velocity Freight Solution Inc.

One

SMS Consent & Communication

1
Consent Policy
The information including Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Mobile Opt-In, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Two

Types of SMS Communications

If you have consented to receive text messages from VELOCITY FREIGHT SOLUTIONS INC, you may receive messages related to the following:

Message Categories
A
Customer Care
Messages related to your carrier inquiry, onboarding status, document requests, dispatcher updates, and account support.
Example Message "Hello, this is the Velocity Freight Solution team reaching out regarding your carrier onboarding inquiry. Your advisor is ready to connect — please reply at your convenience. Reply STOP to opt out of SMS messaging from VELOCITY FREIGHT SOLUTIONS INC."
B
Marketing
Messages related to freight opportunities, lane updates, program announcements, and Velocity Freight Solution service updates that may benefit your operation.
Example Message "Hello from Velocity Freight Solution — we have a new high-paying load opportunity that matches your lane and equipment. Interested? Reply YES to connect with your advisor or STOP to opt out of SMS messaging from VELOCITY FREIGHT SOLUTIONS INC."
Three

Message Frequency

Message frequency may vary depending on the type of communication and your service activity.

—
Frequency Details
For example, you may receive up to 4 SMS messages per week related to customer care and marketing, depending on your level of engagement with our services. During active onboarding periods, frequency may be higher. You may opt out at any time.
Four

Potential Fees for SMS Messaging

—
Carrier Rates
Please note that standard message and data rates may apply, depending on your mobile carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. Velocity Freight Solution does not charge any additional fees for SMS communications. Contact your mobile carrier for details on your specific plan.
Five

Opt-In Method

You may opt in to receive SMS messages from VELOCITY FREIGHT SOLUTIONS INC in the following way:

—
Online Form
By submitting an online form at velocityfreightsolution.com and checking the SMS consent checkbox. The checkbox is not pre-selected and is entirely optional. You will not receive SMS messages unless you actively check the consent box.
Six

Opt-Out Method

You can opt out of receiving SMS messages at any time using any of the following methods:

A
Reply STOP
Reply STOP to any SMS message you receive from VELOCITY FREIGHT SOLUTIONS INC. You will receive one final confirmation message and no further SMS messages will be sent to your number.
B
Contact Us Directly
Contact us directly at (607) 276-1272 or tabz@velocityfreightsolution.com to request removal from our SMS messaging list.
C
Do Not Opt In
If you do not wish to receive SMS messages, simply do not check the SMS consent box on our website forms. The checkbox is optional and unchecked by default.
Seven

Help & Support

If you are experiencing any issues with our SMS communications, you have the following options:

—
Text HELP
Reply HELP to any SMS message from us and we will respond with assistance information and our direct contact details.

Or reach us directly:

Phone
(607) 276-1272
Email
tabz@velocityfreightsolution.com
Website
velocityfreightsolution.com
Eight

Standard Messaging Disclosures

Required Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting STOP.
  • For assistance, text HELP or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary.
  • SMS consent is not shared with third parties or affiliates for marketing purposes.
  • Velocity Freight Solution Inc. reserves the right to modify these SMS Terms at any time. Continued use of SMS services after changes constitutes acceptance of the updated terms.

For our full Privacy Policy visit velocityfreightsolution.com/privacy-policy. These SMS Terms were last updated on September 1, 2025.